Click & Collect at Arnold Laver
Your order will typically be ready for pickup on the same day you place it through Click & Collect. However, for large orders, it may take a bit longer to be available for pickup. Our team will let you know once your order is ready. You can collect your order every day during the opening hours of your local branch. Your order will be held at the branch for a maximum of 48 hours, so please check the branch's hours before visiting.
Click & Collect
Our Click & Collect service allows you to order and pay for products for collection at any of our branches across England.
If the product you need isn’t available at your local branch, one of our sister companies may be able to help:
- For collections in Scotland, visit Thornbridge Timber or Rembrand Timber .
Orders are picked upon your arrival, so please allow at least two hours after placing your order before coming to collect. You can check our branch opening times.
All orders are subject to stock availability.
Click & Collect FAQs
When will my order be ready for collection?
Your order will be picked when you arrive. Please allow at least two hours after placing your order before coming to collect. You can check our branch opening times.
During what times can I collect my order?
You can collect your order during branch opening hours. Find your local branch’s opening times here.
How long will you hold my order for?
We will hold your order for up to one week after the confirmed collection day. If your order isn’t collected within this time, we will contact you to confirm if you still intend to collect it.
What do I need to bring to collect my order?
Please bring a copy of your order confirmation (on your phone or printed) as proof of purchase.
Can I collect on behalf of someone else?
Yes, you can collect on behalf of someone else. Simply enter the relevant collection name when placing your order. To ensure a smooth collection, please bring a copy of the order confirmation (on your phone or printed).
Can I place a collection and delivery in the same order?
Yes! As you add each product to your basket, you’ll have the option to choose between collection or delivery.
Avoid unnecessary delays to your project with our Click & Collect service.
You can check stock online, place your order and pick up from your local branch same day.
Our helpful colleagues will make sure everything is ready for you when you arrive to collect your order. Simply visit the Click & Collect location and follow the instructions provided by our branch team. They will be in touch with you to confirm all details.
Relax, we'll handle everything for you. When you visit a selected branch, our helpful colleagues will bring your Click & Collect order straight to your vehicle. Simply park in the designated bay and let us do the rest.
If you need any help, please don't hesitate to get in touch with our expert team.
Contact Form
If you have any questions or feedback you can contact via our contact form by clicking the button below.
Telephone
To speak to a local timber expert, please call the number provided below.
Phone: 0330 343 1111 (8.00am - 5.00pm)
If you need assistance, please feel free to send us an email at the address provided below.
Email: customer.service@laver.co.uk
Branches
For more information on the opening times and locations of our branches please visit our Branch Finder page.
